Student Accounts – Albright College

Student Accounts

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Student Accounts

The Fall 2024 billing statement (eBill) will be available online at LionPay on or after June 26, 2024. The initial Fall statement reflects charges and credits for the Fall 2024 term and are billed at the semester rate. An executed financial plan is required to be in place by the payment “Due Date” of August 7, 2024 to be granted financial clearance to begin the fall classes on August 26.

Subsequent statements (eBills) will be issued electronically via LionPay with payment due by the designated due date on the statement. Statements will include any transactions from the prior statement date. Other charges that may appear include purchases from the bookstore and snack bars, Gable Health Center, field trip fees, and fines and penalties. Credit balances incurred are reflected as negative Payment Due ($-xxx.xx).

Spring 2025 statements will be issued mid-December with a due date in early January 2025.

Sample eBill Statement on LionPay

 

Notification of eBill Statements
Each month students will be sent an email to their Albright email address when a new eBill is issued. Additionally, any parent, guardian or anyone else established as a “Payer” will be notified via email of the new statement. The subject line will state “Your Albright College eBill is available to view” and will be sent from noreply@alb.edu. Reminder emails also will be sent to students and any other user should an eBill not be initially viewed. It is important that this email is added to your safe sender’s list as the College will only be issuing monthly statements electronically through LionPay.

SMS notifications (texts) are now available for eBill notifications for students and Payers. Students can enroll in this feature by logging into LionPay and going to their profile on the left side bar. Under SMS notifications, select “Sign Up,” add your mobile number and service provider and complete the confirmation. Students must grant permission for Payers to receive SMS notifications.

Albright College is pleased to provide an online billing and payment center called LionPay that allows electronic payment and billing services for our students and families. This service provides easy online access twenty-four hours a day, seven days a week so students and other users will be able to receive monthly statements electronically, view current balance information and account activity including financial aid disbursements, and pay College charges and fees. LionPay is the quickest, most effective way to keep current with your account.

Student Access to LionPay
To get started, go to Self Service.  Go to “Finances” and click on “LionPay.” The student will land on the overview page of the online billing and payment center.

Students can only access LionPay through Self Service. If you need assistance with your LionLink credentials, please visit Digital Strategy & Infrastructure (DSI) or contact their office at 610-921-7676 or by email at clientservices@albright.edu.

Parent/Other User Access

If you would like a family member or other party to assist you with paying your tuition and fees, you can designate your parent or other user as an authorized payer.

 

To add an Authorized Payer:

  1. Go to “My Account” on the Overview page in LionPay
  2. Scroll down to “Payer” section
  3. Click “Send Payer Invitation”
  4. Enter the person’s name and email address and submit
  5. The recipient will receive an invitation and a temporary password to view and make a payment on your behalf
  6. Authorized Payers and Guests can make payments at this link: https://commerce.cashnet.com/Albrightpay

Some users may experience issues with Internet Explorer while using LionPay. We suggest that you change your internet browser to FireFox, Google Chrome or another version of internet explorer by changing the compatibility mode.

Your financial plan or your payment due not covered by financial aid noted at TOTAL PAYMENT DUE on the eBill is payable by the “Due Date” reflected at the Payment Summary box on the eBill statement:

When to pay:

By the date shown as “Due Date” on each eBill statement
Fall 2024 – August 7, 2024

What to pay:

The amount listed as “Total Payment Due” on the eBill statement.
OR
The Revised Balance due per the Fall 2024 Remittance Worksheet. This worksheet will assist you in determining the appropriate “Total Payment Due” when certain charges or credits are not reflected on the initial eBill statement.  Instructions are included on the second half of the worksheet to guide you to the revised balance due by Fall 2024 – August 7, 2024.

How do I Pay?

eCheck (Bank Account) via LionPay: Also known as an ACH electronic funds transfer, you can enter your U.S. checking or savings account and routing information, and your payment will be processed electronically and posted to your student account.

Debit & Credit Cards via LionPay: Use your favorite debit or credit card to pay your tuition and fees. Enter your card number, expiration date and CSV code and your payments will be posted immediately. We accept American Express, Discover, MasterCard and Visa. Please note there is a non-refundable 2.95% transaction fee associated with each debit/credit card payment.

Guests Payments via LionPay: Should a party wish to make a payment to your account, they can process a guest payment using only your Student ID number and your last name. Guests will not be able to view your account balance or transactions – they will only see the “Available Items” list. To make a tuition payment, they need to select “Account Balance – Prepay” and enter the amount they would like to pay.

Payment Plans: Enroll in a five- or six-month payment plan available at LionPay. Log into LionPay and click on “View payment plan options” to begin the enrollment process. Plans will become available June 12, 2024.

529 College Savings Plan Payments: Payments from your 529 plan can be processed by remitting a copy of your billing statement to your plan holder. Online statements can be found at LionPay under the Statement tab. Your plan holder can issue a payment to the lockbox address, P.O. Box 673, Ithaca, NY 14851-0673 noted on the billing statement or directly to Albright College at Student Accounts, P.O. Box 15234, Reading, PA 19612-5234. The remittance should include the student name and ID number to ensure proper payment to the correct student account.

By U.S Mail or In Person: A check or money order can be sent to the College’s lockbox processing center at P.O. Box 673, Ithaca, NY 14851-0673. To ensure proper crediting to your student account, the remittance portion of the Statement should accompany your payment.

In person at the Student Accounts Office located in the Student Services Center in the Selwyn building. The office will accept cash, check, and money orders for all accounts. (Note: all credit card payments must be processed online at LionPay)

Third Party Payments: These are payments from outside organizations, employers or other third parties that remit a payment on the student’s behalf. Examples of these payments are private scholarships, vocational rehabilitation services, VA benefits (Post 9/11 GI Bill) and other community organizations. Check remittances should be mailed to the Student Accounts Office at P.O. Box 15234, Reading, PA 19612-5234 and should include the student ID so it can be properly applied to the account.

Wire Transfer: Please contact our office at 610-921-7680 or at studentaccounts@albright.edu for the bank wiring instructions.

Federal Parent Plus Loans: Your parent can borrow a Federal Direct Parent Loan (PLUS) to support your education and may borrow up to the Cost of Attendance less any other aid received by the student. They may also opt to borrow less than the maximum amount for which they are eligible. You may apply for a Direct PLUS Loan at www.studentaid.gov. If you have problems with the online application you can contact Direct Loan Applicant Services at 1-800-557-7394 for assistance.

1. Sign in with your FSA ID Username and Password (FSA IDs can be created at fsaid.ed.gov) Important: The borrowing parent must sign in using their FSA ID Username and Password.

2. Click on “Request a PLUS Loan”

3. Under “Select the Loan Type” click on “Parent PLUS”. Read and complete all sections in each step.

Private Student Loans: Educational loans are available through private lenders and typically are in the student’s name and usually require a credit worthy co-signer. These loans can be viewed at www.elmselect.com .

Albright Employee Tuition Benefit: The employee who has the benefit needs to complete the Tuition Remission benefit form and provide a copy of the class registration for final approval by Human Resources no later than thirty (30) days prior to the start of classes.

What is Financial Clearance?

This part of the clearance process identifies your financial plan or arrangements to settle your tuition, room and board (if applicable) charges that include using your financial aid credits (grants, scholarships and loans) and/or other payment options such as a payment plan, private loan or personal funds. Each student is required to obtain financial clearance before they can move into their residential room and begin classes for the upcoming semester. When this step is completed the checklist item, Your Student Account, will turn green on the Ready to Roar portal.

 

Financial aid and Financial clearance are not the same!

It is important to understand that financial aid and financial clearance are NOT the same. The financial aid awarded to you is to assist you with your semester costs and can only be applied AFTER your financial aid is completed. This includes that you have submitted all required verification documentation, accepted/declined your direct loans, completed your Master Promissory Note and Entrance counseling as well as completed any outstanding items from PHEAA to receive your PA state grant if a PA state eligible resident.

What is a Financial Plan?

A financial plan is a plan that you establish to cover your semester costs after any financial aid credits, as applicable. First, confirm that your financial aid is fully ready to go:

  • Submitted all verification documentation
  • Completed your direct loan master promissory note and entrance counseling
  • Submitted documentation to PHEAA to determine state grant eligibility if a PA state eligible resident or directed your state grant to Albright College

After your financial aid is complete, a plan needs to be established for your out of pocket semester costs or your anticipated semester balance. Options to consider to settle your balance include and are also noted under Payment Options:

  • Personal payment remitted via LionPay or mailed to the Student Accounts Office or in person at the Student Services Center
  • 529 plan payment can be sent directly to Albright by providing the billing statement to the plan holder
  • Outside scholarships
  • Monthly payment plans offered at LionPay
  • Third party payers such Vocational Rehabilitation, VA benefits (Post 9/11 GI Bill), and other community organizations
  • Albright employee benefit by completing and submitting the Tuition Remission benefit form to Human Resources no later than thirty (30) days prior to the start of the semester ü Federal Direct Parent Loan (PLUS) by the parent going to www.studentaid.gov to log in ü Private student loans at www.elmselect.com

What happens if I do not have financial clearance?

If your financial aid is not approved or finalized and you have outstanding items to complete, and we cannot confirm your financial plan for the upcoming semester balance, you will NOT be permitted to move into your residential room, have your ID card activated, or begin classes.

The Student Accounts Office is pleased to offer an optional monthly payment plan that allows you to take your personal balance (after financial aid) or any portion thereof, and spread the payments over a 5- or 6-month period. This option allows you to make smaller payments throughout the semester instead of one lump sum payment by the semester’s due date.

The payment plans are interest free and only require an enrollment fee of $35 per semester. To view and begin the enrollment process, log into LionPay and click on “View payment plan options”.

Fall 2024 payment plans available:

· Six monthly payments from June through November due on the 12th

· Five monthly payments from July through November due on the 1st, 15th, or 25th

Calculating your monthly payment:

Fall 2024 Tuition $________________

Fall 2024 Student Service Fee $________________

Fall 2024 Housing/Meals $________________

Other $________________

Total Semester Fees (A) $________________

Per Semester Credits:

Fall 2024 Grants/Scholarships $________________

Fall 2024 Loans $________________

Total Semester Credits (B) $________________

Your Semester Payment Plan Amount:

Subtract Total Semester Credits (B) from Total Semester Fees (A) to determine your semester plan amount $________________

Your Monthly Payment:

Divide your semester payment plan amount by 5 or 6 months to arrive at your monthly payment $________________

The Student Accounts Office can also provide assistance with determining your plan amount by calling our office at 610-921-7680 or by email at studentaccounts@albright.edu.

The balance on College statements is required to be fully paid by the indicated “Due Date.”  Late fees at a rate of 1.5% (18% annually) will be assessed to the student account on any unpaid balance.   Late fees will also be assessed when required financial aid documentation is not received by the Financial Aid Office to complete their verification review and for incomplete Direct Stafford Loan Master Promissory Notes and Entrance Counseling.  These fees will continue to accrue each month on all past due balances.

Employees, dependents, spouses or domestic partners that are eligible for tuition remission benefits are required to submit their required paperwork to Human Resources in a timely fashion to meet the payment due date of the monthly statement.  Likewise, any book costs or miscellaneous charges incurred that are not covered by the tuition remission benefit are subject to late payment fees if not satisfied by the “Due Date.”

Any request for a late payment appeal will only be reviewed if the appeal is in writing, and is received within thirty (30) days of the date of the late fee assessment. The appeal must indicate the student’s name and student ID, and the justification for the appeal.  Appeals will not be granted unless all other remaining account charges are fully paid.

This policy establishes guidance to the college’s students and their families in regards to understanding the financial obligations as it relates to enrollment in an academic semester. It is also the college’s obligation to ensure that all students of academic promise are successful in pursuing and achieving the completion of their chosen degree(s). In conjunction, the Student Accounts Office will proactively engage with the student body to provide a complete understanding of the student’s financial responsibility, and in partnership with the Financial Aid Office, provide access to all available financial tools to address those responsibilities prior to the establishment of a payment plan or other payment options.

 

The Student Accounts Office will assist any and all students in creating a Financial Plan to meet their payment deadlines and other financial obligations as it relates to the College. In providing this financial fluency, the College will, in part, support the student in completing their degree requirements in a timely fashion and avoid, where possible, excessive debt at the end of their academic career.

 

Students are billed for tuition and fees in advance of each semester and are notified via an electronic billing statement through the College’s billing and payment center, LionPay. The billing statement states the semester payment due date and the Personal Balance noted as “Total Payment Due” following the application of financial aid, as applicable. The College will assist the student in development of a Financial Plan to settle any balance that is their personal obligation. The development of this plan will include all of the following:

· Provide financial fluency counseling (understanding the students’ financial responsibilities and those of the College as they pertain to the student)

· Seek where possible additional financial aid

· Guidance on student loan options

· Development of a mutually acceptable payment plan

 

Students that have a missing Financial Plan by the initial semester payment due date will be contacted with the assistance of the Athletic Department, Residential Life Office, Student Success coaches or directly by the Student Accounts Office to schedule a meeting to develop a Financial Plan for the academic year. Additionally, account balances that continue to remain unsettled after the initial thirty days of the semester due date or after the second billing cycle and cannot be identified with a confirmed Financial Plan may be subject to a late payment fee of 1 ½% of the unsettled account balance.

 

Students that continue to have a missing Financial Plan after the initial thirty days of the semester or after the second billing cycle and/or are missing required financial aid Verification paperwork, will be notified via email (or other communication avenues, as possible) of a Registration Stop on their account that will delay registration in an upcoming semester. Students will be requested to meet with the Student Accounts Office to develop a Financial Plan for any Personal Balance owed to the College.

A Registration Stop, if placed on a student’s account, will be removed following confirmation of either of these two actions.

· The account balance is settled

· A Financial Plan that is agreed to and acted upon to settle the balance

Student accounts that have not been settled or have a confirmed plan in place for the account balance by the end of the semester will continue to be delayed for the following:

· registration for a future semester

· receipt of their official transcript and/or diploma

· participation in commencement exercises

 

Students will also be delayed from registering for classes if they have not met their financial responsibilities from a prior semester. Should there be extenuating circumstances to the unpaid account balance such as life changing event, an exception may be granted to allow the student to register.

Per Federal regulations, this form is to be completed by any student who is a recipient of Title IV federal aid assistance*, to determine if a student’s Title IV aid can be used for payment of non-institutional current charges** and prior term charges up to $200.  Also, permission is needed to retain any excess federal funds on the student account until the end of the academic year.

It is important that the completed authorization be returned to the Student Accounts Office as soon as possible.  Should you determine at a later date that you need to change or rescind the form, please send a letter with your name and student identification number indicating that you are rescinding your authorizations or you can complete a new form updating your authorizations.

*Title IV Federal aid includes Federal Pell and SEOG grants, Federal Perkins and Federal Direct Stafford loans and Parent and Graduate Federal Direct PLUS loans.

**Non-institutional charges include bookstore charges, health center fees, snack bar charges, parking fines, library fines, room fines, trip fines, organization fundraising charges, trip fees and miscellaneous charges as required.

Students whose account reflects a valid credit balance as indicated by $-x.xx may request a refund. For any credit balance to be considered valid, all credits including financial aid, private scholarships, Veteran benefits and private student loans must be received and posted to the student account, and the student’s enrollment in the given semester has been confirmed (i.e. student has begun classes for the semester).  The type of credit will determine the method of initiation and the length of time for the student to receive the refund.

PRIVATE LOANS, VA BENEFITS, PRIVATE PAYEMNT, PA STATE GRANT (NON-TITLE IV CREDIT BALANCES):

Credit balances created by private student loans, Veteran benefits, private scholarships and/or private payments can be retained on the student account for future charges or can be requested for a refund by completing the Student Accounts Refund Request Form at https://studentedocs.albright.edu  Refund requests will be processed within 7-10 business days.  All requests will be subject to review and may be revised due to pending account charges and/or changes in financial aid or status of enrollment known prior to issuance.

 

PELL and SEOG GRANTS, DIRECT LOANS (TITLE IV CREDIT BALANCES)

Credit balances created by these credits will be automatically issued within the timeframe per federal regulations, unless the student has specifically authorized Albright College to apply and/or retain title IV credits via the Title IV Authorization Form*.

 

PARENT PLUS LOANS (TITLE IV CREDIT BALANCES)

Credit balances created by Parent PLUS loan credits will be automatically issued within the timeframe per federal regulations, unless Albright College has been specifically authorized to apply and/or retain title IV credits via the Title IV Authorization Form*.   Credit balances created by the Federal Parent PLUS loan will only be refunded to the PLUS loan borrower (parent) unless the parent borrower authorizes us via email at studentaccounts@albright.edu  to issue the funds directly to the student.  Refund checks will be mailed to the parent borrower at the address on record.

 

*Title IV Authorization Form:  Students may authorize Albright College to retain current Title IV credits for application toward certain other charges by submitting the Title IV Authorization Form.  If the student has authorized Albright College to apply Title IV credit balances to “future charges within the same financial aid award year” and wishes to receive a refund of the full, or any portion of the credit balance prior to the end of the academic year, the student may request a refund via the Student Accounts Refund Request Form at https://studentedocs.albright.edu.

 

METHOD OF REFUND

eRefund (Direct Deposit)

The refund can be received as a direct deposit to your checking or savings bank account.   To receive your refund as a direct deposit, please make ensure you are enrolled for eRefund at LionPay by completing the following steps:

  • Log into LionPay via selfservice.albright.edu
  • Click on “Sign Up for direct deposit refunds” on the Overview page or under your Profile:
  • Review Terms and Conditions
  • Select: I agree->Continue
  • Choose new bank account or saved bank account
  • Add account holder name
  • Select account type
  • Add routing transit number
  • Add bank account number
  • Confirm bank account number->Continue
  • Review and confirm bank information->Complete
  • An email confirmation will be sent to your Albright email account confirming you are enrolled in the eRefund program.

After your enrollment is completed, a prenote is sent to your bank that can take up to ten (10) days to clear.  Any pending student account refund will not be issued as a direct deposit until confirmation is received of the successful prenote to your bank account.

Please keep in mind that enrollment is this feature does not automatically release any credit from your student account as you are still required to complete a Student Account Refund Request Form on studentedocs.albright.edu and choose the option “direct deposit through LionPay

 

Refund Check (Paper Check)

If you are not enrolled in eRefund or specifically request a check via the Student Account Refund Request Form, it will be issued as a paper check.  Students will have the option to receive the refund check in the Student Services Center or have it mailed to the home address on record.  An email will be sent to your Albright email account when the refund check is available.  Please remember to bring a form of photo identification if picking up the check in person.

**It is the student’s responsibility to ensure we have the correct home address on file.  All address changes may be made by emailing registrar@albright.edu

Each student enrolled at the College is required to have a picture identification card.  This card will allow students to:

  • Gain access to one’s own residence hall and the Schumo Center
  • Gain access to designated meal plan at the Dining Hall and bonus dollars at the various campus dining locations
  • Charge purchases to student account for items at the College Bookstore, Jake’s Place, Jake’s Java, Peg’s Place, and various student organization fundraising events
  • Access Declining Balance Account (DBA)

The Declining Balance Account (DBA) is a prepaid account that provides an alternative method of payment in lieu of cash.  The prepaid amount is encoded on the student’s identification card and can be used for purchases in the Dining Hall, Jake’s Place, Jake’s Java, Peg’s Place and for printing/copying in the Library and Copy Center.

Students may open or add to an existing DBA in the amount of $10 by either visiting the Student Accounts Office or by mailing in a payment to the office.  Deposits can be made by cash or check.   It is encouraged that students deposit a larger sum of at least $50 at the beginning of each semester.    Each student’s DBA can be viewed at any dinning location or in the Student Accounts Office.  Any unused DBA funds are transferred from semester to semester and any balance remaining at graduation or withdrawal from the College will be credited to the student account.

Congratulations on your upcoming graduation from Albright College!  As you finalize your academic requirements, it is extremely important that you understand our graduation policies and how they can impact you.

Participation in Commencement Activities:

  • Your student account must be in good standing to receive a cap and gown, graduation tickets and have your name included in an announcement to the media.
    • ”Good standing” is defined as your account balance is fully paid for all tuition and fees.
  • You will be notified approximately sixty (60) days prior to the scheduled commencement date of any unsettled account balance that will make you ineligible to participate in the commencement activities.
    • You will be notified of any graduation hold via your Albright email account.
  • Any requests for an exception must be submitted to the Student Accounts Office.
    • Any extenuating circumstances are required to be outlined in an email or letter to the Student Accounts Office at studentaccounts@albright.edu as early as possible.

Issuance of Diploma:

  • Your student account balance must be fully paid to receive your diploma during the commencement program.
    • We strongly encourage you to check your account balance via LionPay to ensure your account balance is fully settled or issue a payment to do so.

Release of Official College Transcripts:

  • Your student account balance must be fully paid to authorize the release of your official college transcript.

Due to unforeseen circumstances (including medical reasons), it may become necessary for a student to leave the College during the academic year.  In the event this does occur, tuition and other institutional charges will be refunded in accordance with the following schedule: 

  • 100% prior to the start of the semester 
  • 95% during 1st week of semester 
  • 90% during 2nd week of semester  
  • 75% during 3rd week of semester 
  • 50% during 4th week of semester  
  • 25% during 5th week of semester  
  • No Refund during or after the 6th week of the semester 

Please note that any refund is subject to a $200 administrative fee and cancellation fees as delineated in the Residential and Food Service Contract, if applicable.  A student’s enrollment deposit will be credited to the student account as long as the student completed one semester at the College. 

School of Professional Studies –  

Under construction 

Financial Aid Refunds 

In accordance with federal regulations, Federal aid* will be adjusted based on the percentage of the semester completed prior to the withdrawal for any student who withdraws, or is dismissed, during the first 60 percent of a semester in which that student began attendance. 

* Federal Title IV Financial Assistance includes Pell Grants, Supplemental Educational Opportunity Grants, National Smart Grants, Stafford Loans, PLUS Loans and Federal Work Study. 

Albright College grant and scholarship funds will be adjusted based on the percentage of tuition charged according to the withdrawal date. For further details, please reference the College Catalog. 

Grad Guard Tuition Insurance Plan

What happens when your education is disrupted by an unexpected injury, illness, or other serious life event? Depending on the timing of the withdrawal, you may not be eligible to receive a refund for all of your tuition and fees.  That is why Albright College is pleased to offer an affordable tuition insurance plan called GradGuard Tuition Insurance which will strengthen and broaden the scope of our existing refund policy, and can help students and parents avoid a financial loss due to an unexpected withdrawal for a serious covered illness, injury, or other covered reason.

Our collaboration with GradGuard through the Tuition Protection Plan, can reimburse up to 100% of nonrefundable college expenses (tuition, room, and meals) after a withdrawal due to a covered reason such as:

  • Covered Serious Injury or Illness such as mononucleosis, or severe head injury
  • Chronic Illness such as diabetes or an auto-immune disorder
  • Mental Health Conditions like depression, anxiety, suicide/attempted suicide
  • Unforeseen crisis

Covered withdrawals can take place any time during the covered term. GradGuard offers members special access to an Assistance Hotline to help students and their families take care of emergencies and unexpected issues.

To view the various coverage amounts and costs that GradGuard offers, please visit:  https://gradguard.com/tuition/albright or contact a Tuition Insurance Advisor by telephone at 877-794-6603.

Should you choose to enroll in a tuition protection plan, enrollment must be completed prior to the first day of Fall classes on Monday, August 26, 2024.

Additional Information can also be found at:

Student Accounts Office

Phone:  (610) 921-7680
Fax:       (610) 929-6514
e-mail:  studentaccounts@albright.edu


Cashier’s Office

Phone:  (610) 921-7757
Fax:       (610) 921.7560


Financial Aid Office

Phone:  (610) 921-7515
Fax:       (610) 921-7729
e-mail:  finaid@albright.edu 


Mailing Address:

Albright College
P.O. Box 15234
Reading, PA  19612-5234

Student

Authorized User (Parent/Guardian)

  1. Where is your office located on campus?
    Answer: The Student Accounts Office is located in the Student Services Center in Selwyn Hall across from Sylvan Pond.
  2. My student account reflects a balance due. When must the payment be issued?
    Answer
    :  The amount shown as “Total Payment Due” or an executed financial plan should be in place by the “Due Date” printed on each statement.  To encourage timely payments, late payment fees of 1.5% per month will be assessed against any balance outstanding after that due date, including outstanding balances caused by an inability to credit financial aid as a result of not receiving all required financial aid/verification paperwork by the established submission date.
  3.  Is the remittance address for payment to Ithaca, NY correct?
    Answer:  Yes, the address is correct as this is the College’s lockbox processing center for mailed payments.
  1. How can I get my parent/guardian/other access to LionPay?
    Answer
    :  The student is required to “authorize” the parent/guardian/other in LionPay first. To do so, the student must log in to LionPay, and on the overview page or under My Account, click on “Send a payer invitation.” An email will then be sent to the new user with their username and link to access LionPay.
  2. The fall bill is due August 7 and I have received a private scholarship but it’s not showing up on my statement. What is needed to make you aware?
    Answer: 
    In most cases, the College does not have advance knowledge of private scholarships. These payments are posted as they are received. We recommend completing the Remittance Worksheet stating you will be receiving a private scholarship and submitting it to our office at studentaccounts@albright.edu. The Remittance Worksheet allows students to make the proper offices aware of additional funds as well as makes the students/families aware of how much will be owed after the scholarship is received.
  3. Is financial clearance needed to begin the semester?
    Answer:
    Yes, financial clearance is required to move into your residential room and begin classes.  This ensures your financial aid is finalized and your financial plan is in place to settle any personal balance.  Your status can be viewed at the Ready to Roar portal.
  4. What other charges may be placed on my student account?
    Answer:
    As long as the student account is in good standing, students have the option of charging ala Carte dining purchases (Jake’s Place, Jake’s Java, Peg’s Café, Rockland Market), Health Center fees, fines, and miscellaneous charges to his or her account. The posting date shown on the billing statement may not correlate to the actual date of purchase, or even a date in which the student was physically on campus.
  5. Where will I be able to purchase my books? What payment options do you offer?
    Answer:
    Books may be purchased from the College bookstore at https://albright.ecampus.com/ by bank account, credit card, or the student can charge the cost of their books to their student account. A detailed statement may be viewed at the eCampus website with an option to print.  A confirmation will also be emailed to the student.  A single line item charge is assessed to the student’s Albright account if the student charge payment method is selected. Refunds are permitted if less than 30 days from date of purchase and if access codes have not been opened. Please reach out to eCampus directly at 859.209.6958 for all bookstore returns. The refunded amount will go directly back to original payment method.
  6. What happens if I am not able to pay all of my charges on a timely basis?
    Answer:
    Similar to any unpaid charge, if not paid when due, the student’s bookstore, Jake’s Place and other miscellaneous charges are subject to late payment fees.  Additionally, charging privileges may be suspended and other actions taken, as appropriate.  To have charging privileges restored, the student must fully pay his/her outstanding account balance.
  7. I have questions about my son / daughter’s account. Will you be able to answer them for me?
    Answer:
    In order for the Student Accounts Office to answer any questions regarding the student’s account, the student will need to complete the Family Educational Rights and Privacy Act (FERPA) Release Form giving authorization to speak to any parent or third party The student can complete this form by logging onto studentedocs.albright.edu.
  8. Can I make a payment over the telephone?
    Answer: 
    Unfortunately, our office is not able to make payments over the telephone. Please refer to the “Paying Your Account” section above for more information on making payments.
  9. What is Tuition Insurance and How Much Would It Cost?
    Answer:  Tuition insurance reimburses you for nonrefundable college expenses (tuition, room, and meals) should a leave be necessary for serious illness/injury, mental health issues, or an unforeseen crisis.  Coverage amounts and costs can be viewed at https://gradguard.com/tuition/albright or by contacting a GradGuard Tuition Insurance Advisor by telephone at 877-794-6603.
  1. Federal Work Study Program (FWSP) or Self Help appears as part of the financial aid package. When is this amount credited to the student’s account?
    Answer:Should the student gain on-campus employment, FWSP or Self Help is paid directly to the student every two weeks, as wages are earned.  The money earned is not applied to the student account as a reduction of tuition and fees, but can be used to help with additional everyday expenses incurred by the student.