
Appeal/Grievance Procedure
Institutions of higher education bear the responsibility of making well-informed decisions regarding reasonable accommodations for students. Sometimes these decisions may differ from recommendations made by external professionals or from previously established Individualized Education Plans or 504 Plans. Students are required to participate in the interactive process with the Student Accessibility and Advocacy (SAA) office. Generally, accommodations cannot be provided to students who do not engage in the interactive process.
Students who find themselves in disagreement with accommodation decisions made by SAA are encouraged to follow the process outlined below:
- Initiate an informal discussion with the Director of SAA to address concerns and to seek understanding and resolution regarding the decision.
- If a satisfactory resolution is not reached through informal discussion, the student should formally request an appeal. Formal letters of appeal must be written and submitted by the student. While emails will not be accepted, documents may be delivered via email attachments.
- Academic accommodation appeals should be directed to the Associate Vice President for Academic Affairs.
- Campus life accommodation appeals should be addressed to the Vice President of Student Affairs and Campus Life.
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Appeals of decisions made by the General Education Committee (GEC), such as denial of a course substitution, should be directed to the Vice President of Academic Affairs, rather than the Associate Vice President for Academic Affairs
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If a satisfactory resolution remains elusive after a decision from the Associate Vice President for Academic Affairs or the Vice President of Student Affairs and Campus Life, the student may escalate the appeal to the Vice President of Academic Affairs.
- Should a satisfactory resolution still prove unattainable, the student should request an appointment with the college’s Affirmative Action Officer, who serves as the Director of Human Resources, for final determination.
By initiating an appeal, the student acknowledges and consents to the sharing of any documentation submitted to the SAA office with the reviewing authority. Further information may be requested from the student, their provider, or other campus offices as necessary during the interactive process to assess the reasonableness and appropriateness of the request based on the student’s disability. The student’s active participation in the process is required.
