Policies, Procedures, Forms, and Service Level Agreements

Policies

• Acceptable Use Policy
• Administrative Data Management and Access Policy
• Information Retention Policy
• Technical Standard – Change Control
• Technical Standard – System Risk Classification

Procedures

• Electronic Data Removal Procedures
• Guest Wireless (Albright-Guest) Procedures
• Media Services Reservation and Borrowing Procedures
• CCM Computer Lab Procedures
• Plan for Combating Unauthorized Distribution of Copyrighted Materials Procedure

Forms

• CCM Computer Lab Reservation Form
• How Are We Doing?
• IT Security Incident Report Form
• Project Proposal Evaluation Form
• Project Proposal Form

Service Level Agreements

• Computer Replacement, Setup, and Re-Deployment