Academic Technologies & Media Services – Albright College

Academic Technologies & Media Services

Equipment and Classroom Technology Training

Media Services offers one-on-one and small group training on Albright’s classroom technology. To request an appointment for training, contact the Client Services at clientservices@albright.edu or (610) 921-7676. Please provide us your specific training needs. We will research your specific needs for that classroom and arrange a time to meet with you.

Media Services Audio Visual Equipment Set-up Services

Media Services provides equipment set-ups for classroom instruction during regularly scheduled class hours. There are many times in the year when Media Services loaner equipment is in high demand. If you are planning a class or event that needs equipment from the loaner inventory, it is best that you make a reservation well in advance (several weeks) of the event. To properly process your request we ask that you submit your equipment reservation by emailing Client Services at clientservices@albright.edu no fewer than 3 days in advance of your event. If you are requesting equipment in fewer than 3 days please call Client Services (610) 921-7676.

If your event location or time occurs outside of a classroom or regular class hours or is a non-class event, please contact the Facilities department by completing the Events Setup Request Form at least two weeks in advance of your event. Please call or contact us if you have any questions about who to request support from for you event. We will be happy to help guide you through the process.

Media Services Loaner Inventory

Media Services maintains an inventory of audio/visual equipment, digital cameras, camcorders, tripods, projectors, laptops, and other items. If you want to borrow equipment from our inventory, please submit your equipment reservation by emailing Client Services at clientservices@albright.edu no fewer than 3 days in advance of the day you need the equipment. If you are requesting equipment in fewer than 3 days please call Client Services (610) 921-7676 or visit our office in room 100E of the Center for Computing and Mathematics (CCM)

Media Services Borrowing Policies – https://www.albright.edu/about-albright/offices-departments/information-technology-services/media/media_borrowing_policies/

 

What do I need to borrow Media Services equipment?

You need a valid/current Albright College ID card. This is the only acceptable identification. If you are a student picking up a piece of restricted equipment under a faculty or staff member’s name, they must contact Media Services in advance of your visit to make arrangements with us.

What kind of equipment does Media Services offer?

To see the list of devices that you can borrow from Media Services, click here.

How do I make a reservation?

You can make a reservation in several ways.

By Phone
    Call (610) 921-7676

Online
    Email clientservices@albright.edu

In Person
   CCM 100 E (Client Services)

 How do I know when my reservation has been made?

You will receive confirmation of your reservation in one of three ways.

– Over the phone.
– In an email response.
– Or in person.

By when do I need to make my reservation?

Reservations should be made at least 48 hours before you plan to pick up the equipment.  We cannot guarantee that the equipment will be available at any time.

How do I pick up equipment from Media Services?

During regular hours, pick up your equipment in the Client Services office in room 100 E of the CCM building.  If you need to pick up the equipment when the office is closed, please contact Media Services 72 hours in advance of your pickup time for special arrangements.

When I borrow equipment, what am I responsible for?

The borrower is responsible for returning all materials on time in the same condition as when they were checked out (except for low battery power and normal wear and tear). Any damages or, if necessary, replacement costs are the responsibility of the borrower.

How do I return equipment to Media Services?

During regular hours, return your equipment in Client Services located in the CCM building.  There is an overdue fee of five dollars a day for any device that is not returned on time.  If a device is overdue for more than two weeks you may be charged the full price of the item and any overdue charges you have accumulated.

Do you drop off or pick up equipment?

Media Services delivers and picks up equipment under certain conditions. Please contact Media Services at least 72 hours in advance of your event to determine if we can provide setup support.  Media Services is responsible for events being held during class hours in a classroom setting.  For events outside of a classroom you can fill out a Facilities Events Setup Request Form work order for the setup of the needed equipment.  Delivery and pickup requests received without sufficient notice may be refused.

Information, Procedures and Policies