Deep Dive Engagement Plan (2018 to 2020)

Phase 1 Charge: Deep Dive Steering Team evaluated the history and finance questions. The Team established priorities for next steps of work.

Outcomes: Deep Dive Steering Team evaluated inter-divisional budget and finance questions. Identified the key questions that still needed to be answered and established priorities for next steps of work. These priorities became the five Phase 2 Working Groups.

Overall Phase 2 Goal: Working Groups established based on the five priorities identified during Phase 1, each group with its own charge. Charges. Working group membership and charges are outlined below.

Phase 2 Outcomes: Each Phase 2 Working Group developed a list of projects, prioritized according to need and immediacy of the work. Each of these priorities has been or will be developed into a Deep Dive Team.

---

Sustainable Financial Model Working Group

Phase 2 Charge: This working group is responsible to review Albright’s current financial model, to evaluate and understand goals and tradeoffs for getting to sustainability, and looking for mission-focused revenue opportunities and considering what the “right size” of our school might be. This working group will make recommendation on strategies and tactics to develop Albright’s sustainable financial model and will work closely with the Tuition and Pricing Strategy Working group.

Membership: Rick Ferry, Farhad Saboori, Rick Melcher, Karen Campbell, Jason Hoerr, Amanda Higginbotham, Kathleen Sutton, Chris Hanlon, Joanne Weaver, Greg Fulmer

Leaders: Kevin Ezzell and Amanda Stahl

---

Tuition and Pricing Strategy Working Group

Phase 2 Charge: This working group is charged with evaluating Albright’s current tuition, fees, room and board and pricing strategy, analyzing which students are paying how much, who is being retained. The working group will evaluate tuition strategies in out-years, comparing to our price peers, to others in higher education, and to inflation. The working group will make recommendations on tuition and pricing strategies.

Membership: Jack Lafayette, Sam Wesner, Tracy Gray-Hayes, Michael Armato, Greg Fulmer, Paul Cramer

Leaders: Rich Melcher and Chris Hanlon

---

Supporting Student Success Working Group

Phase 2 Charge: This working group is charged to understand our student demographic, learning and understanding best practices for supporting their success, and recommending priorities for immediate, short-term, and medium-term implementation. The group is charged to look at retention across student demographic, across class years, and between spring-to-fall and fall-to-spring semesters and to make recommendations regarding supporting student success across each and all years. This working group will make recommendations for Student Success metrics that will be monitored and managed at Albright College (based on best practices, current data, and Albright’s goals).

Membership: Joe Thomas, Rashmi Radhakrishnan, Pam Artz, Rachel Liberatore, Maria Vonau, Rebecca Lemmel, Tiffany Clayton, Sandy Stump, Kim Justeson, Lawrence Morris, Doreen Burdalski, Mary McGee, Sam Wesner, Paul Cramer

Leaders: Amanda Hanincik and Rich Schott

---

Perception and Marketing Working Group

Phase 2 Charge: This working group is charged to review approaches to marketing (paper, electronic, website, social media and other) and attempt to gather current and historical data on effectiveness of such efforts. The group will compare how Albright describes its distinctive qualities with how other schools describe theirs and make recommendations for how we might most quickly move the perception and marketing of Albright forward. This working group will make recommendations on how Albright will best market its academic programs, its academic vibrancy, and its distinctive position in higher education.

Membership: Jack Lafayette, Kevin Ezzell, Lois Kubinak, Laura Heckart, Paul Janssen, Tina Phillips, Janice Luck, David Tanner, Lindsay Phillips, Jeff Lentz, Adam Owenz, Jen Williamson, Christy Agnese, Paul Cramer

Leaders: Jen Stoudt and Janice Rodriguez

---

Process Efficiency, Effectiveness, and Reallocation Working Group

Phase 2 Charge: This working group will focus on process efficiency and make recommendations where processes or tools might greatly improve efficiency, ease stress, and apply resources more effectively. This group will evaluate and make recommendations for those places where we might develop process efficiency and effectiveness and/or reallocate resources to better align such resources to our priorities. This working group will intentionally consider what we should stop doing.

Membership: Amanda Stahl, Alison Burke, Kathy Cafoncelli, Maria Querry, Yuriko Beaman, Mike Gross, Tim Rissel, Jessica Morris, Michael Capogna, Dave Ballaban, Wendy Bartkus, Kennon Rice, Mary McGee, Greg Fulmer, Sam Wesner

Leaders: Kim Hubric and Steve Mech

Working Group Phase 3 Global Charge: Each Working Group will have one or more “child teams.” Each “child team” will report to its “parent working group.” The Working Group is responsible for broadly overseeing and supporting the work of its Teams. The Working Group should review the work to identify unstated assumptions and to help the Team identify resources and data to support their work. Each Working Group will resolve problems that come from each Team. If the Working Group cannot resolve problems or answer questions, those can be brought to the Steering Team for discussion and solution.

---

Sustainable Financial Model Working Group

Sustainable Financial Model Research Team

Model of Fixed and Variable Cost Structure, Optimal Student Population and Faculty/Staff

Phase 3 Charge: To develop the optimal and maximum traditional undergraduate size of Albright College. Analyze fixed versus variable costs to gain a better understanding of direct correlation of adding or reducing the student body. Ideally, the group would build a model that can demonstrate fixed and variable costs, and show how faculty and staff size correlates with size of the traditional undergraduate student body.

Membership: Christy Agnese, Kathy L. Cafoncelli ’99, Paul M. Cramer ’88, Sheila A. DaDamio, Kevin J. Ezzell ’03, Richard E. Ferry, Angela M. Fonte, Gregory L. Fulmer, Amanda Hanincik ’00, Christopher K. Hanlon, Amanda J. Higginbotham, Jason U. Hoerr, Sheila M. Hogue ’03, Jack LaFayette, Mary McGee, Rick W. Melcher ’85, Rashmi Radhakrishnan, Amanda Stahl, Jennifer P. Stoudt, Joseph M. Thomas, Lorraine M. Wentzel, Samantha Wesner

Leader: Jacque Fetrow

Phase 3 Outcomes: Structure of a sustainable financial model created. Next steps – to tighten the team significantly, and continue the research/recommendation work to come up with a sustainable financial model.

 

Sustainable Financial Model Research Team

Budget Parameters Analysis Team

Phase 3 Charge: To develop the optimal and maximum traditional undergraduate size of Albright College. Analyze fixed versus variable costs to gain a better understanding of direct correlation of adding or reducing the student body. Ideally, the group would build a model that can demonstrate fixed and variable costs, and show how faculty and staff size correlates with size of the traditional undergraduate student body.

Membership: Greg Fulmer, Mary McGee, Paul Cramer, Rashmi Radhakrishnan, Sam Wesner, Christy Agnese, Jen Stoudt, Kathy Cafoncelli

Phase 3 Outcomes: The work of this Team was described to the trustees, faculty, and staff in the “Looking Under Rocks” presentation. This work provides the frame for understanding the depth and scope of the issues with Albright’s budget model. It lays the groundwork for the sustainable financial modeling forward.

---

Tuition and Pricing Strategy Working Group

No Phase 3 Child Teams

---

Supporting Student Success Working Group

Student Success Research/Recommendation Team

Academic Advising Data and Information Structure

Phase 3 Charge: This Team will start with the recommendations found in the Title III proposal and develop a recommendation for better data, infrastructure and information support for academic advising central information point, e.g., chatbot, information portal, degree audit, mobile friendly.

No Phase 3 Child Teams

 

Student Success Implementation Design Team

Integrated First Year Experience

Phase 3 Charge: Building a more integrated and stronger foundation for first year success—including both academic and student life aspects, developing skills to succeed in college and in career

No Phase 3 Child Teams

---

Perception and Marketing Working Group

Perception and Marketing Research and Recommendation Team

Increasing Awareness of Albright Using Digital Marketing

Phase 3 Charge: During Phase 2, it became apparent that Albright has many great stories about faculty and staff and students, but that we do not communicate them, either to each other or to the wider world. This Research Group will focus on digital strategies to communicate our stories to the wider world. The Group will perform a review of how Albright currently makes the world aware of its stories through digital resources. The Research Group will also evaluate best practices—what are some of the best practices with demonstrated outcomes for improving awareness through digital strategies. The Group will make recommendations on what Albright might do to improve the world’s awareness of Albright’s academic vibrancy.

No Phase 3 Child Teams

---

Process Efficiency, Effectiveness, and Reallocation Working Group

Process Efficiency, Effectiveness, and Reallocation Research and Recommendation Team

Calendar and Scheduling

Phase 3 Charge: This Team will research and recommend a one stop solution for room scheduling, setup, and catering, electronically and in one place. The Team will gather information from those who schedule events, as well as those who do room setup and catering. The proposed solution will link to the calendar on the College’s website automatically, and will include a process for review of duplicating events and review of appeals for denial of room usage. The Team might consider the review and recommendation from several years ago as a starting point.

Membership: TBD

Phase 3 Outcomes: TBD

Deep Dive Phase 4/5 Steering Team

Steering Team Research/Recommendation Phase 4/5 Team

A 21st Century Vision and Mission for Albright College

Vision and Mission Team Charge: This research/recommendation team is charged to write a vision and mission for today’s Albright College, one that represents the long-standing values represented in the College’s seal, our long-standing commitment to educating students of academic promise, our historical strengths in academic and co-curricular program, and what makes Albright distinctive among liberal arts colleges. This team will use an inclusive and iterative process, one that involves engaging the community in thinking about who we are and where we are going.

Vision and Mission Team Leaders: Christy Agnese and Melissa Wells

Vision and Mission Team Members: Mindy Cohen, Matt Fotis, Teresa Gilliams, Hillen Grason Jr., Dorothy Hoerr, Timothy Kiester, Maria Querry, and Kennon Rice.

---

Sustainable Financial Model Working Group

Sustainable Financial Model Research Team

SF1—Model of Fixed and Variable Cost Structure, Optimal Student Population and Faculty/Staff

Phase 4/5 Charge: This research/recommendation team is charged to continue development of the optimal and maximum traditional undergraduate size of Albright College. Analyze fixed versus variable costs to gain a better understanding of direct correlation of adding or reducing the student body. Ideally, the group would build a model that can demonstrate fixed and variable costs, and show how faculty and staff size correlates with size of the traditional undergraduate student body. This group’s goal will be to have something to share with the Board for the Board Retreat in July 2018.

Phase 4/5 Team Leaders: Jacque Fetrow and JoAnne Weaver

Phase 4/5 Team Members: Kathy Cafoncelli, Yenny Colon, Justin Couchman, Sheila DaDamio, Trudy Eguae-Obazee, Rick Ferry, Hillen Grason, Michael Hay, Scott Hettinger, Jason Hoerr, Sheila Hogue, Jack LaFayette, Amanda Stahl, and Lorraine Wentzel.

 

Sustainable Financial Model Research and Recommendation Team

SF2—Analysis of the School of Professional Studies Program Format and Performance

Phase 4/5 Charge:  To assess the historical program format and performance of SPS (and its predecessor programs.

Note:  On hold for Phase 4/5 – plan to discuss further and set specific charge for Phase 6.

 

Sustainable Finance Model Research and Recommendation Team

SF3—Continuing Education Certificate and Non-Degree Lifetime Learning Programs

Phase 4/5 Charge:  To review and recommend opportunities to offer possible short courses and certificates (potentially using course material and pieces already developed) as continuing education opportunities for alumni and other community members might be able to continue learning to learn for their entire lives.

Phase 4/5 Team Leaders: Wendy Bartkus and Bill Morrison

Phase 4/5 Team Members:  Janelle Bentz, Alison Burke, Laura Gelety, Lisa Hain, Michael Hipple,
Lee LaFayette, Deborah McIntyre, Pauline Medori, Brian Pinto, Karen Rodgers, Kathleen Sutton, and Marion Wolbers.

 

Sustainable Finance Model Discovery Team

SF4—The Future of Albright’s Sustainable HVAC Systems

Phase 4/5 Charge:  Sustainable HVAC is essential, both for a sustainable financial future and for the stewardship of our world.  This discovery team will explore the sustainable and centrally controllable HVAC systems for Albright College.  The team will begin by exploring geothermal and solar systems for the quad dorms (Crowell, Krause, Walton, and Smith) and for the library renovation, with the goal of making these buildings energy efficient and sustainable.  (Note: there is an underground stream below Kelchner Field that can be accessed through manholes, and which carries Mt. Penn water at a constant temperature of 54 degrees.  This might be a simple approach to geothermal systems on campus.)

Phase 4/5 Team Leaders: Jennifer Koch and Brian Jennings

Phase 4/5 Team Members: Albright’s Council on Sustainability and Stewardship subgroup:  Stephen Benvenuto, Sheila DaDamio, Michael Hipple, David Osgood, Barty Thompson, Kera Wierzbicki, and Joshua Williams.

 

Sustainable Finance Model Research and Recommendation Team

SF5—Faculty & Staff Salary and Peer Group Goals

Phase 5 Charge:  Understanding our goals for market salaries for faculty and staff is essential for building a financial model.  This team will evaluate the market salary and peer comparison groups for both faculty and staff.  The team will recommend a peer group for staff and faculty salary comparisons and goals for achievement.

Phase 5 Team Leaders:  Irene Langran and Melissa Wells

Phase 5 Team Members:  Becki Achey, Nicole Christie, Bridget Hearon, Julia Heberle, Kim Hubric, Rachel Liberatore, Samira Mehta, Marcy Owens, Tania Pabon, Bonnie Rohde, Matt Sontag, Nancy Taylor, and Barty Thompson.

 

Sustainable Finance Model Research and Recommendation Team

SF6—Retirement Benefit, Evaluation of Match, and Level of Match

Phase 5 Charge:  Understanding our goal for the retirement match is essential for building a financial model.  This team will evaluate the retirement match benefits (both the level of match, and the threshold at which a match is made) by Albright’s multiple peer group institutions.  This group will also evaluate Albright’s own data—which employee groups participate in the retirement program and which do not?  The team will recommend goals for level of match and threshold of match that align with Albright’s peers, and with our priorities on a thriving and equitable community.

Phase 5 Team Leaders: Bridget Hearon & Brian Pinto

Phase 5 Team Members: Andy Baumbach, Sarah Brant, Katie Derreth, Kim Hubric, Karen Jogan,      Samira Mehta, Michele Mislevy, Bill Morrison, and Emily Santos.

---

Tuition and Pricing Strategy Working Group

Tuition and Pricing Strategy Implementation Design Team

Tuition Reset Model That Doesn’t Decrease Revenues

Phase 4/5 Charge: This implementation design team is charged to develop a financial model for tuition reset that does not decrease (and perhaps increases) revenue to Albright College. This model should identify and include parameters (such as tuition, discount rate, tuition increases in out years, etc.) that would need to be validated.

Phase 4/5 Team Leaders: Jacque Fetrow and Jack LaFayette

Phase 4/5 Team Members: Joe Eways, Chris Hanlon, Janice Luck, Roberto Mandanici, Lisa Wilder, and Carolyn Woodward.

 

Tuition and Pricing Strategy Implementation Design/Implementation Team

TP2—Student On-campus Employment, Student-run Coffee Shop Pilot Project

Phase 4 Charge:  This implementation design/implementation team will develop the business and financial model for a student-run coffee shop in Rockland Hall.  This team will engage students, faculty and staff to develop a professional model that develops students from entry-level jobs to management positions, holds students accountable to professional work behavior, and helps them develop the skills to be successful in regular employment and work positions.

Phase 4 Team Leader: Amanda Higginbotham

Phase 4 Team Members: Andrew Dell, Tracy Gray Hayes, Kristy Kline, Jack LaFayette, Sierra Snyder, and Todd Vogel.

 

Tuition and Pricing Strategy Research and Recommendation Team

TP3—Student On-campus Employment, Work Study, and On-campus Internships

Phase 4/5 Charge:  This research/recommendation team will do an in-depth study of student employment on campus, to understand how many of our students work for Albright and who work elsewhere, and how many hold multiple jobs.  The data will be parsed by student demographic.  The team will review work study and the federal requirements, and evaluate how Albright currently uses student workers and interns who are work study and non-work study.  This team will also review best practices for student employment at other campuses, including schools like Warren Wilson and Berea, where student employment is part of their education.  The goal of this group is to collect the data and, in partnership with the Coffee Shop pilot team, propose the enhancement, modification, or renewal of Albright’s student employment, so that we are more intentional about such training and so that students might have access to effective and meaningful work opportunities that will both support their education and provide skills for their future careers.

Phase 4/5 Team Leader:  Laura Kline and Heidi Mau

Phase 4/5 Team Members: Emma Alvarez, Tiffany Clayton, Mindy Cohen, Sue Gallagher, MeeAe Oh-Ranck, Ebony Richardson, Amanda Walck, and Carolyn Woodward.

 

Tuition and Pricing Strategy Research and Recommendation Team

TP4—Admissions and Financial Aid Strategy

Phase 4/5 Charge:  This research/recommendation team is charged to evaluate and develop Albright’s admission and financial aid strategy.  Historical data from Albright and from other schools will be analyzed and evaluated.  Beyond this research/recommendation phase, this team will be aiming to develop a predictive model that will enable better prediction of enrollments, discounts, and financial aid.

Phase 4/5 Team Leaders:  Jenn Williamson and Carolyn Woodward

Phase 4/5 Team Members:  Karen Campbell, Hillen Grason, Collette Joyal, and Jack LaFayette.

---

Supporting Student Success Working Group

Student Success Enterprise Software Implementation & Training

Academic Advising Support and Training

Phase 4/5 Charge: This team will research and review best practices for academic advising for students of Albright’s demographic. What has been shown to work well? What has been shown to work less well? The team will recommend enhancement of Albright’s advising structure and practices, so that students, faculty and staff are better trained and supported. Example questions include, but are not limited to: How can we restructure our academic advising for maximum effectiveness? How can we provide better and ongoing training and support to faculty who are advisers? What student information should be provided to advisers and when should it be provided (consider, for example, a summer first-year student questionnaire)? Recommendations might include special adviser training for the Alpha Program, for first generation students, and for others who may be at-risk or have special requirements.

Phase 4/5 Team Leaders: Joe Thomas and Rashmi Radhakrishnan

Phase 4/5 Team Members: Deb Baver, Beth Kiester, Rebecca Lemmel, Julia Matthews, Amanda Matto, Steve Mech, Rob Seesengood, and Pat Stanco.

Student Success Implementation Design and Implementation Team

Degree Audit and Degree Planning Software and Training

Phase 4/5 Charge: This implementation design and implementation team and will design the process for implementation and training for the Degree Audit and Degree Planning software. Training will be designed and accomplished for faculty, for appropriate staff members, and for students.

Phase 4/5 Team Leaders: TBD

Phase 4/5 Team Members: TBD

 

Student Success Implementation Design Team

Integrated First-Year Experience

Phase 4/5 Charge: The Integrated First-Year Experience Team will design and plan the implementation of a more integrated first-year experience, an experience that identifies the academic skills we want the students to learn, the state-of-the-art program for developing those skills, and the staffing and financial resources necessary for such a program.

Phase 4/5 Team Leaders: Rob Seesengood

Phase 4/5 Team Members: Karen Campbell, Tiffany Clayton, Amanda Hanincik, Laura Kline, A.J. Merlino, Chancey Page, and Joe Thomas.

 

Student Success Research and Recommendation Team

Traditional Residential College Academic Planning Model

Phase 4/5 Charge: The Academic Planning Model Team will build on the initial modeling work accomplished during summer 2017 to develop a model that integrates faculty size, faculty workload, and curriculum requirements, to produce a recommended model for faculty size, rank, and workload. The ideal model would allow scaling with traditional student population

Phase 4/5 Team Leaders: Karen Campbell

Phase 4/5 Team Members: Pam Artz, Lesley Goodman, Ben Heins, Adam John, James Malone III, Julia Matthews, Lauren Rampolla, and Barty Thompson.

 

Student Success Implementation Design Team

Academic Program Pathways to Success

Phase 4/5 Charge: Academic departments and programs will volunteer to design pathways to success—ways to capture the needed requirements and prerequisites for common majors and co-majors, and potential integration with the general education curriculum. In the ideal outcome, such program pathways would enable this generation of students who like to combine different majors and co-majors to integrate planning between general education and their majors, which match the complexity of the 21st century world the students are entering, and visualize from the beginning the path to graduation. Such pathways would ultimately be advertised on departmental websites, utilized by advisers during the advising process, and understood by admissions counselors as ways for students to succeed at Albright.

Phase 4/5 participating departments and departmental team leaders: TBD

 

Student Success Implementation Design Team

Three Year Pathways to Degrees

Phase 4/5 Charge: Academic departments and programs will volunteer to design a three-year pathway for their major(s). Such a pathway would propose the courses (summer, academic year, and interim) that would be needed to support this shorter time to the baccalaureate degree using Albright’s current academic structure and calendar. Pathways would allow students to map a path from the beginning to end of their college career, and include all requirements in the map (general education, major, etc.).

Phase 4/5 participating departments and departmental team leaders: TBD

 

Student Success Implementation Design Team

Academic Program Pathways to Success

Phase 4/5 Charge: Academic departments and programs will volunteer to design pathways to success—ways to capture the needed requirements and prerequisites for common majors and co-majors, and potential integration with the general education curriculum. In the ideal outcome, such program pathways would enable this generation of students who like to combine different majors and co-majors to integrate planning between general education and their majors, which match the complexity of the 21st century world the students are entering, and visualize from the beginning the path to graduation. Such pathways would ultimately be advertised on departmental websites, utilized by advisers during the advising process, and understood by admissions counselors as ways for students to succeed at Albright.

Phase 4/5 participating departments and departmental team leaders: TBD

 

Student Success Implementation Design/Implementation Team

E-sports as a Co-ed Varsity Team

Phase 4/5 Charge: The E-sports Implementation Team will design and plan the implementation and, ultimately, implement E-sports as a co-ed varsity team at Albright College. Implementation design will include the planning and renovation of space, planning (with a budget) and purchasing of equipment, and marketing both outside and inside the Albright community. This team will engage both athletics and academic programs who might benefit from the room, equipment, and/or team.

Phase 4/5 Team Leaders: Janice Luck

Phase 4/5 Team Members: Sarah Bryant, Ryan Davis, Rick Ferry, Jason Hoerr, Wil Lindsay, and Mike Pilat.

---

Perception and Marketing Working Group

Perception and Marketing Research and Recommendation Team

Web Content Integration; Student Organizations & Academic Achievements

Phase 4/5 Charge: This group will comprise two sub-groups: ALink and MeritPages. These groups will research current contracts with existing vendors, determine what needs are outside of web integration, make recommendations on how the work being outsourced can be brought in-house (or if it’s best to remain outsourced), and propose ideas about how and where to integrate content specific to student organizations and academic achievements.

Phase 4/5 Team Leaders: Gina French, Dave Markowski

Phase 4/5 Team Members: Tiffany Clayton, Ben Heins, Heather MacQuarrie ‘19, Carey Manzolillo, Amanda Matto, Derek Picone, and Karen Shuker.

 

Perception and Marketing Research and Recommendation Team

Web Content Integration; Outcomes

Phase 4/5 Charge: This group will work to explicitly define what types of outcomes should be shared on the Albright website by researching how other colleges showcase outcomes and based on current Albright data. The group will provide a recommendation of what data points should be included in a webpage devoted to Albright outcomes.

Phase 4/5 Team Leader: Maria Querry

Phase 4/5 Team Members: Andy Baumbach. Alexis Jenofsky, Scott Hettinger, Tracy Gray Hayes, Dave Markowski, Karen Evans, and Jennifer Williamson.

 

Perception and Marketing Implementation Design Team

Web Content Integration; Academic/Faculty Content Marketing

Phase 4/5 Charge: We have many faculty experts who we should be tapping into for help in producing 1-2 minute video or audio spots and/or white papers for the web and social media. This team will design an implementation plan, with a budget, for the creation of such academically focused content marketing.

Phase 4/5 Team Leader: Janice Rodriguez, Jack Lafayette, TBD

Phase 4/5 Team Members: A.J. Merlino, and Adam Owenz.

 

Perception and Marketing Implementation Team

Web Content Integration; Faculty Webpages

Phase 4/5 Charge: When prospective students visit a college website, their intention is to find answers to a few very specific questions. At the top of that list of questions is, “Do you have the academic program I am looking for, or one I might be interested in, and who will be teaching my classes?” We know we have excellent faculty, but we need to ensure that prospective students know that we do, too. Academic Affairs and Communications have worked together to create a faculty page template. Through peer leadership, this phase 4 team will work to engage fellow faculty members in updating, and in many cases, creating, a faculty webpage for each faculty member that will engage prospective students.

Phase 4/5 Team Leaders: Janice Rodriguez

Phase 4/5 Team Members: Heidi Eckman, Keith Feigenson, Leslie Goodman, Suzanne Palmer, Nicholas Piro, Andrew Pochan,, and Marian Wolbers.

---

Process Efficiency, Effectiveness, and Reallocation Working Group

Process Efficiency, Effectiveness, and Reallocation Research and Recommendation Team

Calendar and Scheduling

Phase 4/5 Charge: This team will research and recommend a one stop solution for room scheduling, setup, and catering, electronically and in one place. The team will gather information from those who schedule events, as well as those who do room setup and catering. The proposed solution will link to the calendar on the College’s website automatically, and will include a process for review of duplicating events and review of appeals for denial of room usage. The team might consider the review and recommendation from several years ago as a starting point.

Phase 4/5 Team Leaders: David Tanner and Lois Kubinak

Phase 4/5 Team Members:

1. Phase 4/5 Sub-team 1 – Work Group (Processes, Logistics, & Implementation): Becki Achey, Elaine Bowman, Tiffany Clayton, Nikki Detwiler, Heidi Eckman, Keri Fetter, Heather Hoff, Alexis Jenofsky, Dave Markowski, Mile Miller, Bev Minjock, and Derek Picone.
2. Phase 4/5 Sub-team 1 – Vetting (Processes, Logistics and Implementation): Sandy Behm, Jennifer Braddock, Jennifer Koch, Kristen Kohl, Trudy Prutzman, Lindsay Sakmann, Karen Shuker, Kelly Tanger, Stephen Thomas, and Amanda Walck.
3. Phase 4/5 Sub-team 2 – Work Group (Policies & Vendor Research): Tiffany Clayton, Leslie Fazio, Jeff Feiler, Mike Gross, Lana Haufler, Sheila Hogue, and Kera Weirzbicki.
4. Phase 4/5 Sub-team 2 – Vetting (Policies & Vendor research): Angela Fonte, Lisa Glenn, Denise Greenwood, Scott Hettinger, Jason Hoerr, Rebecca Lemmel, Heath McCormick, Amanda Osterlind, and Pam Tanger.

 

Process Efficiency, Effectiveness, and Reallocation Research and Recommendation Team

Albright Professional Development Program

Phase 4/5 Charge: This team will research and recommend a professional development program for Albright staff and faculty. This program will be an evolution of the former Albright Service Excellence program. This program will be a phased program, in which employees can build professional development skills and certifications, and will learn best practices in the Albright community.

Phase 4/5 Team Leaders: Alison Buerke and Sam Wesner

Phase 4/5 Team Members: Becki Achey, Yuriko Beaman, Michelle Bialek, Michael Capogna, Andrew Dell, Angela Fonte, Lisa Glenn, Hillen Grason, Mike Gross, Bridget Hearon, Kim Hubric, Kim Justeson, and Rachel Liberatore.

 

Process Efficiency, Effectiveness, and Reallocation Discovery Team

Pooled Administrative Support – MOVING TO PHASE 5

Phase 4/5 Charge: This team will identify all administrative support on the Albright campus, will provide a summary of positions together with the responsibilities and workload of each, and will research and recommend ways that administrative support might be pooled, so that talents of all community members are used to the fullest and so community members have the best administrative support possible.

 

Process Efficiency, Effectiveness, and Reallocation Discovery Team

Room and Space Usage

Phase 4/5 Charge: This team will start with any and all space utilization inventories that are currently available, and will review what spaces on campus are not being used, but continue to be heated/cooled/cleaned, etc. (i.e.: Camp, 3rd floor Selwyn, Teel, etc.). The team will create an inventory of space, how it is equipped, how often it is used and for what purpose. The team will recommend how this information can be updated and disseminated. The team will also explore how we might make better use of our academic spaces, to reduce workload on our facilities setup team and to have spaces that are focused on the needs of our community.

Phase 4/5 Team Leaders: TBD

Phase 4/5 Team Members: TBD

 

Process Efficiency, Effectiveness, and Reallocation Discovery Team

Shared and Centralized Purchasing – MOVING TO PHASE 5

Phase 4/5 Charge: This team will research how purchasing is done at Albright, and improvements that might be made to save money. Explorations of options will include, but are not limited to, the Lehigh Valley Academic College purchasing consortium, a centralized purchasing agent, and processes for approval of purchasing. Recommendations will focus both on cost savings and efficiency and ease of purchasing.

Deep Dive Phase 6 Steering Team

Steering Team Research/Recommendation Phase 6 Team

A 21st Century Vision and Mission for Albright College

Vision and Mission Team Charge:  Team completed second drafts of values and pillars; work to continue through spring semester with recommendation of vision and mission for community groups first, then Board of Trustees by May 2019.

Phase 6 Charge: This research/recommendation team is charged to write a vision and mission for today’s Albright College, one that represents the long-standing values represented in the College’s seal, our long-standing commitment to educating students of academic promise, our historical strengths in academic and co-curricular programs, and what makes Albright distinctive among liberal arts colleges. This team will use an inclusive and iterative process, one that involves engaging the community in thinking about who we are and where we are going. The goal will be to have a vision, mission, values and pillars that are broadly endorsed by the community before May, and presented to the board for ratification at its May meeting.

Phase 6 Team Leaders: Christy Agnese and Melissa Wells

Phase 6 Team Members: Mindy Cohen, Matt Fotis, Hillen Grason Jr., Dorothy Hoerr, Timothy Kiester, Carey Manzolillo, Maria Querry, and Kennon Rice.

---

School of Professional Studies (SPS)

Research and Recommendation Team

SPS1 – Continuing Ed Lifetime Learning – Minors

Phase 6 Charge: This research and recommendation deep dive team is charged to identify potential minors (like addiction studies and digital marketing & sales) that would could be combined with current majors (including accounting, psych, and IS) and that allow motivated students to earn a minor (perhaps utilizing one or several general education, or other already offered, courses).  The team will engage the SPS community broadly in suggestion submission, with a survey or “suggestion box” to current faculty and students to identify potential minors.  A focus should be on “easy hits”—repackaging courses already in place. Once potential minors are identified, the team may consider (but is not required) to send to EAB for market analysis.  In each case, the team will decide if they have sufficient data- driven market data, or if EAB could provide valuable information.  The key result for this Phase 6 Deep Dive team will be to identify potential minors that build on current SPS and Albright strengths, have strong current and ongoing demand (five years or more of sustainable market), align with Albright’s mission, and can be implemented with limited resources. This team is invited to submit recommendations, as they come up—there is no need to wait for the end of Phase 6 to submit a well-justified recommendation which the group feels is “low hanging fruit.”  A motivated team could even get into implementation design (that would include project plan, financial analysis, staffing plan, academic program plan, etc.) during Phase 6 for a well justified minor.

Leader: Bill Morrison

Members: JoAnne Weaver, Wendy Bartkus, Janelle Bentz

 

Research and Recommendation Team

SPS2 – Continuing Ed Lifetime Learning – Masters Psychology

Phase 6 Charge: This research and recommendation team is charged to evaluate types of graduate psychology programs, local and regional market (including student need and desire).  The goal is to identify a niche in a psychology certificate or Master’s program that would build on Albright’s strengths and meet a current and ongoing market need.  If necessary, team will prepare a request to EAB for market evaluation; receive EAB data and evaluate sustainability of market, if EAB could provide valuable information. If a niche market that aligns with mission is found, submit recommendation for such program.  While this program may be extensively on-line, delivery format will not be entirely on-line, but will partner with instructors to determine what is the right delivery format or formats for each course. The program will appropriately include some synchronous learning, as well as some face-to-face programming, thus aligning with Albright’s mission and distinctive niche, building connection to the school, and following best practices for learning,. Future phases may then include implementation design that would include project plan, financial analysis, staffing plan, academic program plan, etc. The key result for this Phase 6 Deep Dive team would be to identify a psychology program that builds on current strengths, helps define a market niche, and for which design and implementation can begin with limited resources.

Leaders: Lisa Hain, Gwen Seidman

Members: TBD

 

Implementation Design/Implementation Team

SPS3 – Continuing Ed Lifetime Learning – Leadership Certificates

Phase 6 Charge: This implementation-design/ implementation team will collaborate with TAG consulting to design the implementation for leadership minors and/or post-baccalaureate certificates that may be stackable to a Master’s degree.  Consideration should be given to Albright’s strengths, market-driven niches and TAG expertise, and might include generalized organizational leadership and transformational leadership and change management.  The team will pay attention to the details of the EAB report, including, but not limited to, on-line and technology-enhanced course content. Delivery format will not be entirely on-line, but will include some synchronous learning with instructor participation (as appropriate for each course), as well as some face-to-face programming, per best practices for learning, Albright’s mission and distinctive niche, and building connection to the school.  Implementation design may/should include project plan (with time frame), financial analysis, staffing plan, academic program plan, etc. This team will work in collaboration with TAG consulting, who will provide content expertise, assist with development, and provide teaching expertise and course material aimed at the needs this team defines. A contract with TAG consulting will need to be developed and the team will have resources to complete this development; the president’s and CFO’s offices will provide assistance on these items. The key result for this Phase 6 Deep Dive team a plan for implementation and/or beginning implementation of initial certificates.

Leader: Melissa Wells

Members: Charles Thomasset, Huy David Tran, Jay Rajan, Dorothy Hoerr

 

Discovery Team

SPS4 – Understanding Market

Phase 6 Charge: This discovery deep dive team is charged to understand the non-traditional student market in central and south-central PA, starting from the bottom up.  This team’s work will include identifying and updating reports we already have, assessing the environment in which SPS currently operates, as well as understanding predicted market trends.  This discovery team will gather needed information about the various geographic markets in which SPS operates, the ‘industry’ segment (post-traditional higher education), and the critically important competitive data.  This understanding of actual market needs will help SPS be more efficient with resources and effective in product offerings, giving us a path to meet market needs that can then be truly aligned with Albright’s mission. EAB might help with this, however, much more understanding of our own market is required.  The key result for this Phase 6 Deep Dive team will be a “state of the market” report that will provide the basis for a SWOT analysis and underlie our future programs and offerings.

Leaders: Lee Lafayette, Debi McIntyre, Bill Morrison

Members: Pauline Medori, Megan Michaels, Nancy Taylor, Sue Palmer

 

Discovery Team

SPS5 – Course Delivery Format

Phase 6 Charge: This discovery deep dive team is charged to assess the cohort model vs. other course delivery models, time frames (5-week courses versus longer courses), and scheduling (weekend courses, twice a week for 2 hours, as well as other delivery formats that the team identifies). The team will enumerate course delivery options that it evaluates. All delivery formats should be evaluated both from the student and market perspective, informed by competitive information.  The key result for this Phase 6 Deep Dive team would be summary of market data, and potential options that could be test marketed to gather additional data, as part of Phase 7.  The team might consider market testing low-risk ideas fairly quickly to see if there’s a wider market for them, particularly those our competitors already offer.  [Note: this team is not considering the online versus not-online delivery format question, which framework was provided by President Fetrow in her email to SPS faculty and staff.]

Leader: Debi McIntyre

Members: Laura Gelety, John Morgan, Bill Morrison, Karen Rodgers

 

Research and Recommendation Team

SPS6 – New Semester Schedule

Phase 6 Charge: The calendar change, implemented in response to financial aid requirements, has had a significant impact on that feeder process, especially in the Lancaster location. This research and recommendation team will investigate the intended and unintended consequences of this change for both students and the College from all points of view, including financial aid impacts and requirements, degree completion, and market distinctiveness. A key result for this team will be detailed understanding of intended and unintended consequences of the schedule change, as well as options that will meet student needs and PHEAA financial aid requirements.

Leaders: Lee Lafayette, Chris Hanlon

Members: Tim Kiester, Pauline Medori

 

Implementation Design/Implementation Team

SPS7 – Process Efficiency Documentation

Phase 6 Charge: The goal of this implementation-design-implementation team is to identify the process and procedures in SPS that are the biggest bottlenecks, causing the largest inefficiencies in personnel work and student registration and learning. The team will design and begin to implement changes to processes and procedures, as well as document those procedures.  A key result for this team is a published set of effective processes and work flows that increase efficiencies by effective use of technology.

Leaders: Lee Lafayette, Tim Belluch

Members: Megan Michaels, Derek Picone, Debi McIntyre, Janelle Bentz

 

---

Sustainable Financial Model Working Group

Sustainable Financial Model Research Team

SF1 – Model of Fixed and Variable Cost Structure, Optimal Student Population and Faculty/Staff

Phase 6 Charge: This research team is charged to continue development of the optimal and maximum traditional undergraduate size of Albright College. Analyze fixed versus variable costs to gain a better understanding of direct correlation of adding or reducing the student body. Ideally, the group would build a model that can demonstrate fixed and variable costs, and show how faculty and staff size correlates with size of the traditional undergraduate student body. Update to be presented to Faculty, Staff Council (if constituted by then), and finally to the Board of Trustees by July 2019.

Leaders: Jacque Fetrow and JoAnne Weaver

Members: Kathy Cafoncelli, Yenny Colon, Justin Couchman, Sheila DaDamio, Trudy Eguae-Obazee, Rick Ferry, Hillen Grason, Michael Hay, Scott Hettinger, Amanda Higginbotham, Jason Hoerr, Sheila Hogue, Jack LaFayette, Amanda Matto, Amanda Stahl, Jen Stoudt, and Lorraine Wentzel

 

Sustainable Financial Model Research and Recommendation Team

SF2-Analysis of the School of Professional Studies Program Format and Performance

Phase 6 Charge: A research/recommendation Team to assess the historical program format and performance of SPS (and its predecessor programs), to determine weak points and strengths and to make specific recommendations to move SPS boldly into the future.  The focus here is less on academic programs and more on organizational and administrative structure, policies, and procedures.

Phase 6 Team Leader:  Jacque Fetrow and TBD

Phase 6 Team Members: Rashmi Radhakrishnan, and TBD

 

Sustainable Financial Model Research and Recommendation Team

SF3-Continuing Education Certificate and Non-degree Lifetime Learning Programs

Phase 4/5 Charge: To review and recommend opportunities to offer possible short courses and certificates (potentially using course material and pieces already developed) as continuing education opportunities for alumni and other community members might be able to continue learning to learn for their entire lives.  Leaders: Wendy Bartkus & Bill Morrison; Members: Janelle Bentz, Alison Burke, Laura Gelety, Lisa Hain, Michael Hipple, Lee Lafayette, Debi McIntyre, Pauline Medori, Brian Pinto, Karen Rodgers, and Kathleen Sutton.

Outcome of 4/5 is the following four new sub-teams:

Sustainable Financial Model Implementation and Design Team

SF3A – Continuing Education Lifetime Learning—Worksite Wellness Certificate

Phase 6 Charge:  Team to receive EAB marketing data; evaluate; if five or more years of sustainable market, then team moves to implementation design and designs an implementation that would include project plan, financial analysis, staffing plan, academic program plan, etc. Team should consider communicating or collaborating with the Wellness Council, which members have gathered much information about wellness needs in the Albright community that might be useful.

Phase 6 Leaders: TBD

Phase 6 Members: TBD

Sustainable Financial Model Research and Recommendation Team

SF3B – Continuing Education Lifetime Learning—Minors

Phase 6 Charge:  Research and recommendation team to submit identify programs and send to EAB for market analysis; evaluate both EAB data and how such minors help make Albright’s programs distinctive; if five or more years of sustainable market.  Following recommendations (if any), future phases may include design an implementation design that would include project plan, financial analysis, staffing plan, academic program plan, etc.

Phase 6 Leaders: TBD

Phase 6 Members: TBD

Sustainable Financial Model Research and Recommendation Team

SF3C – Continuing Education Lifetime Learning—Masters Psychology

Phase 6 Charge:  Research and recommendation team to evaluate types of graduate psychology programs, local and regional market and prepare a request to EAB for market evaluation; receive EAB data and evaluate sustainability of market. If suitable, submit recommendation.  Future phases may then include implementation design that would include project plan, financial analysis, staffing plan, academic program plan, etc.

Phase 6 Leaders: TBD

Phase 6 Members: TBD

Sustainable Financial Model Implementation and Design Team

SF3D – Continuing Education Lifetime Learning—Leadership Certificate

Phase 6 Charge:  Team will design the implementation for leadership minors and/or certificates stackable to a master’s degree and/or other approach the team deems valuable.  Implementation design may/should include project plan (with time frame), financial analysis, staffing plan, academic program plan, etc. Team will work in collaboration with TAG Consulting.

Phase 6 Leaders: TBD

Phase 6 Members: TBD

 

Sustainable Financial Model Discovery Team

SF4 – The Future of Albright’s Sustainable HVAC

Phase 6 Charge:  Recommend this team remains on hold until administration determines next steps.

 

Sustainable Financial Model Research and Recommendation Team

SF5 – Faculty and Staff Salary and Peer Group Goals

Phase 6 Charge:  Understanding our goals for market salaries for faculty and staff is essential for building a financial model.  This team will evaluate the market salary and peer comparison groups for both faculty and staff.  The team will recommend a peer group for staff and faculty salary comparisons and goals for achievement.

Phase 6 Team Leaders:  Irene Langran and Melissa Wells

Phase 6 Team Members:  Nicole Christie, Bridget Hearon, Julia Heberle, Kim Hubric, Rick Partsch, Bonnie Rohde, and Nancy Taylor.

 

Sustainable Financial Model Research and Recommendation Team

SF6 – Retirement Benefit, Evaluation of Match and Level of Match

Phase 6 Charge:  Understanding our goal for the retirement match is essential for building a financial model.  This team will evaluate the retirement match benefits (both the level of match, and the threshold at which a match is made) by Albright’s multiple peer group institutions.  This group will also evaluate Albright’s own data—which employee groups participate in the retirement program and which do not?  The team will recommend goals for level of match and threshold of match that align with Albright’s peers, and with our priorities on a thriving and equitable community.

Phase 6 Team Leaders:  Bridget Hearon and Brian Pinto

Phase 6 Team Members:  Andy Baumbach, Sarah Brant, Katie Derreth, Karen Jogan, Devon Mason, Samira Mehta, Michele Mislevy, Bill Morrison, Emily Santos, and Kristen Woodward.

 

---

Tuition and Pricing Strategy Leadership Working Group

Tuition and Pricing Strategy Implementation Design Team

TP1-Tuition Reset Model That Doesn’t Decrease Revenues

Phase 6 Charge:  This team completed its initial charge in Phase 4/5, with tuition rightsizing announced before Winter Break. The team recommends that the team meet occasionally during the upcoming year to monitor outcomes. Team has identified data to monitor.

Phase 6 Team Leaders:  Jacque Fetrow and Jack Lafayette

Phase 6 Team Members: Joe Eways, Chris Hanlon, Janice Luck, Roberto Mandanici, Sierra Snyder, Jennifer Stoudt, and Lisa Wilder.

 

Tuition and Pricing Implementation Design/Implementation Team

TP2-Student-run Coffee Shop Pilot Project

Phase 6 Charge:  This implementation design/implementation team will develop the business and financial model for a student-run coffee shop in Rockland Hall.  This team will review business and operational models for other student-run coffee shops, and engage students, faculty, and staff to develop a professional model that develops students from entry-level jobs to management positions, holds students accountable to professional work behavior, and helps them develop the skills to be successful in regular employment and work positions.

Phase 6 Team Leaders: Andrew Dell and Jacque Fetrow

Phase 6 Team Members: Alexandria Close ’19, Emily Durell ’19, Jesse Fikslin ’19, Ben Foreman ’19, Gina French, Amanda Higginbotham, Claire Kilpatrick ’21, Kristy Kline, Jack LaFayette, Alexander Lahey ’21, Lois Kubinak, Roberto Mandanici, Heath McCormick, Yeremy Morales ’20, Tiffany Ng ’20, Rachael Ogunleye ’19, Marcy Owens, Adam Owenz, Jay Rajan, Karen Rodgers, Bonnie Rohde, Tania Santiago ’20, Sierra Snyder, David Tran, Todd Vogel, and Tyler Wadding.

Outcome of initial Phase 6 work is the following eight new sub-teams:

Tuition and Pricing Implementation Design/Implementation Team

TP2A-Student-run Coffee Shop Pilot Project—Technology

Phase 6 Charge: Assess the technical needs of the shop, identify DSI collaboration, and make recommendations. (Including but not limited to POS, projection, A/V, sound system, and remote notification system for neighboring tenant.)

Phase 6 Team Leader: Andrew Dell

Phase 6 Team Member: TBD

Tuition and Pricing Implementation Design/Implementation Team

TP2B-Student-run Coffee Shop Pilot Project—Name/Logo

Phase 6 Charge: Conduct concept and logo testing using initial focus groups. Develop brand name options, personality, and positioning. Conduct a logo design contest to involve the campus.

Phase 6 Team Leaders: Adam Owenz and Jay Rajan

Phase 6 Team Members: Kristy Kline and Jack LaFayette

Tuition and Pricing Implementation Design/Implementation Team

TP2C-Student-run Coffee Shop Pilot Project—Marketing

Phase 6 Charge: Develop Integrated Marketing Communication strategy for offline and online (including social media). Develop draft storyboards for presentation to the Deep Dive Team.

Phase 6 Team Leaders: Adam Owenz and Jay Rajan

Phase 6 Team Members: Kristy Kline and Jack LaFayette

Tuition and Pricing Implementation Design/Implementation Team

TP2D-Student-run Coffee Shop Pilot Project—Business/Governance/Financial Models

Phase 6 Charge: Plan hypothetical financial plans, governance structure, and business models for review and implementation by the Deep Dive Team.

Phase 6 Team Leader: David Tran

Phase 6 Team Member: Roberto Mandanici

Tuition and Pricing Implementation Design/Implementation Team

TP2E-Student-run Coffee Shop Pilot Project—Partnerships

Phase 6 Charge: Engage Joffrey’s Coffee and Sweet Street to define and solidify a working relationship to procure supplies and product for the shop.

Phase 6 Team Leader: Karen Rodgers

Phase 6 Team Members: Jacque Fetrow, Heath McCormick, Tiffany Ng ’20, and Tania Santiago ’20.

Tuition and Pricing Implementation Design/Implementation Team

TP2F-Student-run Coffee Shop Pilot Project—Operational Structure

Phase 6 Charge: Co-develop an operational plan for the shop tapping into business courses (?) and working with the students who will staff the shop.

Phase 6 Team Leader: Amanda Higginbotham

Phase 6 Team Member: Yeremy Morales ’20

Tuition and Pricing Implementation Design/Implementation Team

TP2G-Student-run Coffee Shop Pilot Project—Student Employment

Phase 6 Charge: Review current Albright policies for student employment and make recommendations to modify these policies to stage a comprehensive student employment program.

Phase 6 Team Leaders: TBD

Phase 6 Team Members: Emily Durrell ’19, Marcy Owens, and Sierra Snyder.

Tuition and Pricing Implementation Design/Implementation Team

TP2H-Student-run Coffee Shop Pilot Project—Interior Design/Signage Leaders

Phase 6 Charge: Coordinate the design and provisioning of furniture and equipment for the coffee shop.

Phase 6 Team Leaders: Gina French and Amanda Higginbotham

Phase 6 Team Members: Jesse Fikslin ’19, Ben Foreman ’19, and Rachel Ogunleye ’19.

 

Tuition and Pricing Implementation Design/Implementation Team

TP3-Student On-Campus Employment, Work-Study, and On-Campus Internships

Phase 6 Charge:  This implementation design/implementation team will build on the work of the Phase 4/5 team, taking their data and recommendations and revising or rewriting Albright’s student employment policies and procedures.  The key result for this Phase 6 Deep Dive team will be to address all the deficiencies identified by the Phase 4/5 team and move our written and published policies and procedures towards best practices.  (It might be that not all deficiencies will be addressed during Phase 6, in which case the group will continue into Phase 7.) 

Phase 6 Team Leaders:  TBD and TBD

Phase 6 Team Members: Emma Alvarez, Tiffany Clayton, Mindy Cohen, Sue Gallagher, MeeAe Oh-Ranck, Ebony Richardson, Amanda Walck, and Carolyn Woodward.

 

Tuition and Pricing Implementation Design/Implementation Team

TP4-Admissions and Financial Aid Strategy

Phase 6 Charge:  TBD

Phase 6 Team Leaders:  Jennifer Williamson and Carolyn Woodward

Phase 6 Team Members:  Hillen Grason, Collette Joyal, and Jack Lafayette.

 

---

Supporting Student Success Leadership Working Group

Supporting Student Success Research and Recommendation Team

SS1-Academic Advising Support and Training

Recommendation from Phase 4/5:  Team recommends creating an academic advising committee.

Phase 6 Charge:  TBD

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Supporting Student Success Implementation Design Team

SS2-Student Success Enterprise Software Implementation and Training

Phase 6 Charge:  TBD

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Supporting Student Success Implementation Design Team

SS3-Integrated First-Year Experience

Recommendation from Phase 4/5:  The team met from May through August 2018, with implementation of plans during orientation and first year seminars.

Phase 6 Charge:  TBD

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Supporting Student Success Research and Recommendation Team

SS4-Traditional Residential College Academic Planning Model

Phase 6 Charge:  TBD

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Supporting Student Success Implementation Design Team

SS5-Academic Program Pathways to Success

Phase 6 Charge:  TBD

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Supporting Student Success Implementation Design Team

SS6-Three-year Pathways to Degrees

Phase 6 Charge:  TBD

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Supporting Student Success Implementation Design/Implementation Team

SS7-E-sports as a Co-ed Varsity Team

DDTeam-SS7 E-sports Co-ed Varsity Team:  Team did not meet as a whole, but met in subgroups. E-sports team has been created and is practicing in temporary space. New space to be available this spring.

Phase 6 Charge: This 4/5 team has completed its work and e-sports is implemented.  Outcomes tracking is the responsibility of the athletic directors who will report to the cabinet, faculty, CLT, and boar.  A recommendation to explore water polo as a sport has come forward—see SS7A below.

Outcome of Phase 4/5 work is the following sub-team:

Supporting Student Success Discovery Team

SS7A-Water Polo as a Sport

Phase 6 Charge – Water Polo Discovery Team:  Team to review possibility of bringing water polo to Albright as a sport.  This is a discovery-only team, which will evaluate all impacts, both direct and indirect—financial, human resources, equipment, facility.  Opportunities and potential challenges to such a team should be outlined.  Key result for this team will be an evaluation of feasibility.  If feasibility is determined, the next stage is a research/recommendation team which would build the complete financial and operational model, both in near- and medium-term.

Phase 6 Team Leaders: Mark Detterline and Michael Hay

Phase 6 Team Members: Sarah Brandt, Alison Burke, Kim Hubric, and A.J. Merlino.

---

Perception and Marketing Leadership Working Group

Perception and Marketing Research and Recommendation Team

PM1-Web Content Integration; Student Organizations & Academic Achievements

Recommendation from Phase 4/5:   Move forward with two sub-teams, one for A-Link and one for Merit Pages—see PM 1A and 1B below.

Outcome of Phase 4/5 work is the following two sub-teams:

Perception and Marketing Implementation Design/Implementation Team

PM1A-Web Content Integration; Student Organizations & Academic Achievements—a-Link Full Implementation

Phase 6 Charge:  This implementation-design and implementation team will fully implement the a-Link functions that have not yet been implemented.  As part of this charge, the team will solve the problem of website search for external constituencies, e.g., right now if someone external to Albright searches for “Albright College LGBTQ” there is no indication that we have a Pride Plus student org—it is hidden behind the unsearchable A-link wall.  Likewise, if someone searches for Albright College dance team, the student orgs do not show up—they are hidden.  External constituencies do not know that our LGBTQ org is Pride Plus, or that our step team is Xion—the website must be optimized for external, non-Albright constituency search. If the tool cannot be implemented to enable search by external constituencies, the team must find another option. The team will research and put forward a proposal for electronic tracking analytics for student movement across campus to inform student events and support offices. (Proposal should include both immediate and annual costs, both in dollars and in human resources.)

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Perception and Marketing Implementation Team

PM1B-Web Content Integration; Student Organizations & Academic Achievements—Merit Full Implementation

Phase 6 Charge:  This implementation team will implement the new Merit contract to serve these purposes: a hometown newspaper media service, social media tool, and Albright name and website recognition tool.  It is essential that the tool be used is such a way to drive traffic to the Albright website and to who and what Albright is.  The key result that will be used to evaluate the outcome of the team’s work is: achieve one million trackable organic impressions of student accomplishments on social media by students, their families and friends, and a notable and trackable increase to Albright web site traffic within two years.

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Perception and Marketing Research and Recommendation Team

PM2-Web Content Integration; Outcomes

Recommendation from Phase 4/5:   Promote a campus-wide campaign to inform the knowledge rate of post-graduation outcomes for the Class of 2018. Increase the knowledge rate to 80% through additional follow-up activities (phone calls, personal emails, LinkedIn). Disseminate results campus-wide and make results available on the Albright College website before May 2019.

Phase 6 Charge:  TBD

Phase 6 Team Leader: TBD

Phase 6 Team Member: TBD

 

Perception and Marketing Implementation Team

PM3-Web Content Integration; Academic Faculty Content Marketing

Phase 6 Charge:  This implementation team is charged with creating, piloting, and evaluating the effectiveness of 1) two samples of “Meet Your Future Professor” videos and podcasts; and 2) podcasts and videos of the summer 2019 ACRE student-professor research teams.  It is expected that planning will occur during spring 2019, and implementation during summer 2019. The team is awarded $12,000 to implement both ($5k, if willing to implement only #1).  $12k can be used as the team sees fit (including student and faculty stipends). A full proposal for implementation was provided.

Phase 6 Team Leaders: Adam Owenz

Phase 6 Team Members: Scott Hettinger, Jack LaFayette, AJ Merlino, and Janice Rodríguez.

 

Perception and Marketing Research and Recommendation Team

PM4-Web Content Integration; Faculty Webpages

Phase 6 Charge:  This Research and Recommendation Team will review the SPS website and make broad recommendations for organization and broad content level.  Goals will be to highlight academic excellence, quality and impact of faculty, and outcomes of students.  The recommendation will be used as a baseline for future development of a revised SPS website.  This team will also assign a person(s) to continue to track faculty biography information and data.  This is tactical administrative work that does not require a team. A 2019 key result should be set for this administrative work.

---

Process Efficiency, Effectiveness, and Reallocation Leadership Working Group

Process Efficiency, Effectiveness, and Reallocation Research & Recommendation Team

PE1-Calendar & Scheduling

DDTeam-PE1 Calendar Scheduling:  Team and Working Group recommend creating two separate, but collaborating, teams for Phase 6.  Steering Team agreed to this recommendation.

Phase 4/5 Charge:  This team will research and recommend a one-stop shop solution for room scheduling, setup, and catering, electronically and in one place.  The team will gather information from those who schedule events, as well as those who do room setup and catering.  The proposed solution will link to the calendar on the College’s website automatically, and will include a process for review of duplicating events and review of appeals for denial of room usage.  The team might consider the review and recommendation from several years ago as a starting point.

Phase 4/5 Team Leaders:  Lois Kubinak and David Tanner

Phase 4/5 Team Members: Becki Achey, Elaine Bowman, Tiffany Clayton, Nikki Detwiler, Heather Hoff, Heidi Eckman, Leslie Fazio, Jeff Feiler, Keri Fetter, Mike Gross, Lana Haufler, Sheila Hogue, Alexis Jenofsky, Dave Markowski, Mike Miller, Bev Minjock, Derek Picone, and Kera Wierzbicki.

Outcome of Phase 4/5 work is the following two sub-teams:

Process Efficiency, Effectiveness, and Reallocation Research & Recommendation Team

PE1A-Calendar & Scheduling—Policy

Phase 6 Charge:  This research and recommendation team will continue the review of scheduling policies and processes, with the goal of creating one single Centralized Scheduling Policy for faculty, staff and students, which encompasses internal events, sponsored activities, and external rentals.  The goal is to ensure consistency in scheduling protocols on campus and will be based on the research of the team.  Following creation of the draft policy, it will be reviewed by key members of CLT and Cabinet, then comments will be reviewed by this team to see of modifications should be considered.  The final policy will then be approved by Cabinet and posted on the College’s policy website.  Team will collaborate with the DDTeam-PE1B-CalendarScheduling-CalendarIntegration team.  The key result of this team will be the creation and approval of the policy by end of spring 2019 semester, and clear plan for communication of the new policy by mid-summer.

Phase 6 Team Leader:  Kera Wierzbicki

Phase 6 Team Members: Elaine Bowman, Tiffany Clayton, Leslie Fazio, Keri Fetter, Jeff Feiler, Mike Gross, Lana Haufler, Sheila Hogue, Lois Kubinak, Carey Manzolillo, and Amanda Walck.

 

Process Efficiency, Effectiveness, and Reallocation Research & Recommendation Team

PE1B-Calendar & Scheduling—Calendar Integration

Phase 6 Charge:  Albright currently has nine calendars that do not talk to each other and are not linked to central calendar: Alumni Portal; A-Link; Athletics; Academics; Center for the Arts; Human Resources; Library; School Dude; Website Calendar.  Because of this, students, faculty, staff and external constituents must search multiple locations to find event information.  A one-stop calendar is essential.  This research and recommendation team is charged with reviewing and compiling the requirements and needs of each of these calendars, and then recommending a single solution for Albright College which will include not only all the events, but also major religious holidays for the religious represented at Albright College.  The final solution will result in one master calendar that includes all Albright events that can be mirrored to the Albright website for all.  Team will collaborate with DDTeam-PE1A-CalendarScheduling-Policy Team.  The key result of this team will be recommendation of a single calendar solution to be implemented across the entire community.  Proposal will include both immediate and annual costs, in dollars and human resource.

Phase 6 Team Leaders:  Lois Kubinak

Phase 6 Team Members:  Becki Achey, Elaine Bowman, Tiff Clayton, Nikki Detwiler, Keri Fetter, Heather Hoff, Alexis Jenofsky, Carey Manzolillo, Dave Markowski, Mike Miller, Bev Minjock, and Derek Picone.

 

Process Efficiency, Effectiveness, and Reallocation Research & Recommendation Team

PE2-Professional Development

Phase 6 Charge: The Implementation-Design Team will create an Albright Excellence program with the following mission:  “Albright Excellence provides learning opportunities to empower Albright College faculty and staff to interact efficiently with each other administratively and professionally so that more time can be devoted to providing a quality education and college environment to students.”  CGI consultants will occasionally be available to this development brainstorming. A phased approach, with no or lowest cost options will be implemented first, with a vision to eventually grow the program as success is demonstrated. The key result of this team will be the roll-out of a soft launch sometime during summer 2019.

Phase 6 Team Leaders: Alison Burke and Sam Wesner

Phase 6 Team Members: Becki Achey, Yuriko Beaman, Michelle Bialek, Michael Capogna, Andrew Dell, Angela Fonte, Lisa Glenn, Hillen Grason, Mike Gross, Bridget Hearon, Kim Hubric, Kim Justeson, Rachel Liberatore, Jennifer Stoudt, and Jenn Williamson.

 

Process Efficiency, Effectiveness, and Reallocation Research & Recommendation Team

PE3-Pooled Administrative Shared Services

Phase 6 Recommendation: Team recommended a name change and a specific charge.  Name is changed, as recommended, from Pooled Administrative Support to Pooled Administrative Shared Services. Recommended charge is approved as below

Phase 6 Charge: This implementation-design team will identify and prepare a plan to implement shared services and resources across the college’s support staff.  The goal will be to implement the design over the coming summer. These shared resources and services may include the following (among other ideas the team may develop as they develop a plan for summer implementation): 1) looking into a consolidated approach to purchasing would be an effective way to improve efficiencies, as well as to cut down college costs; and 2) communicate across campus to collect data and ways to collaborate resources and purchasing.  The key result of this team will be better integration and collaboration across the administrative staff in the college.

Phase 6 Team Leaders:  Jennifer Braddock and Lisa Glenn

Phase 6 Team Members:  Cynthia Becker, Kathy Cafoncelli, Angela Fonte, Sheila Hogue, Trudy Prutzman, Kennon Rice, and Lorraine Wentzel

 

Process Efficiency, Effectiveness, and Reallocation Research & Recommendation Team

PE4-Room and Space Usage

Phase 6 Recommendation: Team was convened in Phase 4/5, but did not meet.  On hold in Phase 6 until calendaring teams finish their work.

Phase 4/5 Charge:  This team will start with any and all space utilization inventories that are currently available, and will review what spaces on campus are not being used, but continue to be heated/cooled/cleaned, etc. (i.e.: Camp, 3rd floor Selwyn, Teel, etc.). The team will create an inventory of space, how it is equipped, how often it is used and for what purpose.  The team will recommend how this information can be updated and disseminated.  The team will also explore how we might make better use of our academic spaces, to reduce workload on our facilities setup team and to have spaces that are focused on the needs of our community.

 

Process Efficiency, Effectiveness, and Reallocation Research & Recommendation Team

PE5-Shared and Centralized Purchasing

Phase 6 Recommendation: Team not convened in Phase 4/5.  On hold in Phase 6.

Phase 4/5 Charge:  This team will research how purchasing is done at Albright, and improvements that might be made to save money.  Explorations of options will include, but are not limited to, the Lehigh Valley Academic College purchasing consortium, a centralized purchasing agent, and processes for approval of purchasing.  Recommendations will focus both on cost savings and efficiency and ease of purchasing.