Getting Started!
IT Services Happenings!
Accounts & Passwords
CCM Computer Labs
Classroom Technology/Inventory
Media Services Inventory
Fulltime Faculty and Staff Computers
Technology Training
Technology Support & Documentation
Policies, Procedures, Forms & SLAs
Information Security & Data Privacy

Academic Technologies & Media Services

The staff of Media Services would like to welcome you to Albright College’s Media Services webpages.

We are prepared to assist you with the use of audio visual tools in pursuit of your academic needs. We provide individual training on equipment & classroom technology, audio visual setup services and can provide you with equipment for your use through our equipment reservation inventory.

Equipment and Classroom Technology Training

Media Services offers one-on-one and small group training on Albright's classroom technology. We also provide instruction on equipment in our loaning inventory. To request an appointment for training, contact the IT Services Helpdesk & Media Services line at (610) 921-7676 or email helpdesk@albright.edu with your request. Please provide us your specific training needs. We will research classroom and technology availability and arrange for a time to meet with you.

Media Services Audio Visual Equipment Set-up Services

Media Services provides equipment set-ups for classroom instruction during regularly scheduled class hours. There are many times in the year when Media Services loaner equipment is in high demand. If you are planning a class or event that needs equipment from the loaner inventory, it is best that you make a reservation well in advance (several weeks) of the event. To properly process your request we ask that you submit your equipment reservation by emailing the IT Services Help Desk at helpdesk@albright.edu no fewer than 3 days in advance of your event. If you are requesting equipment in fewer than 3 days please call the IT Services Help Desk (610)921-7676.
If your event location or time occurs outside of a classroom or regular class hours, please contact the Facilities department for support. Albright’s Facilities Department provides the Events Setup Request Form for your non class related request. Please call or contact us if you have any questions about who to request support from for you event. We will be happy to help guide you through the process.

Media Services Loaner Inventory

Media Services maintains an inventory of audio visual tools, digital cameras, camcorders, tripods, projectors, laptops and other items. If you are looking to borrow equipment from our inventory, please submit your equipment reservation by emailing the IT Services Help Desk at helpdesk@albright.edu no fewer than 3 days in advance of your event. If you are requesting equipment in fewer than 3 days please call the IT Services Help Desk (610)921-7676.

CCM Computer Labs Reservation

IT Services Helpdesk & Media Services maintains a schedule for the computer lab in the Center for Computing and Mathematics (CCM). Request for semester long use of a CCM lab for a class should be directed to the Registrar’s Office. If you wish to schedule the use of a lab for an individual session please contact us at (610) 921-7676 or email helpdesk@albright.edu with your request.

Information, Procedures and Policies

Location:

Building - Center for Computing and Mathematics (CCM) building located on the south side of campus.  The CCM building is #40 on Albright’s online campus map.

Office - 100A, first floor of the CCM, next to the Help Desk

We, the staff of Albright College Information Technology Services strive to provide timely, seamless information services and technology support to our campus community.  We would love to hear from you at the number or emails to the right if you have comments or suggestions.

FYI

Useful Links:
Connect to Wireless
Office365
Reset Passwords
PawPrint
AtomicLearning Online Training
How Are We Doing?

NEED HELP?

Help Desk / Media Services:
(610) 921-7676
helpdesk@albright.edu

Submit a Help Desk Ticket:
TrackIt Self Service

STAT:
For technology problems during class
(610)921-7828
stat@albright.edu

Teaching & Learning:
Albright Faculty Toolkit


Help Desk & Media Services
Hours of Operation

Monday - Thursday
  7:45am - 8:00pm
Friday
  7:45am - 5:00pm
Saturday
  Closed
Sunday
  Closed

CCM Computer Labs
Hours of Operation

Monday - Thursday
  7:45am - 12:00am
Friday
  8:00am - 5:00pm
Saturday
  10:00am-6:00pm
Sunday
  12:00pm-12:00am