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Information Technology Services - Self Help Page

 


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Student Technology
Services Guide

   

Dorm Connections -

When you arrive on the campus in the Fall, the first thing many of you do after entering your dorm room is "get your computer connected". This is a relatively painless process. Before you can access the internet on the Albright Network, you must successfully register your computer.

 

Albright provides a single wired connection to the network for you in your dorm room. The network will provide you with access to the internet. Through the internet you will be able to access your Albright email account, Blackboard, IQ-Web, and any other destination that you choose. Blackboard is a learning management system that is used by many faculty members as a learning tool during the course to communicate with you, provide assignments for classes, and receive submission of work assignments from you. A short briefing on the use of Blackboard is provided during your orientation. IQ-Web is a component of the Albright Campus Information System that enables you to log in to your information. It allows you to view your grades, "Unofficial Transcript", register for future classes, view faculty office hours, and much more.

 

Getting Started - The network port in your dorm room will have a blue card on or near the network jack that contains instructions on how to "register your computer" on the Albright Network.

 

The registration software allows Albright Information Technology Services to identify your computer, and determine the level of updates for both the Operating System and the Anti-Virus Software. (Anti-Virus Information). You are required to have an anti-virus package (we will provide Symantec Antivirus for free, if you would like) with updates that are no more than 2 weeks old. If at any time, your updates become older than the permitted level, your computer will only be able to access the site that explains what you need to do to re-instate your access.

 

You will need to plug your ethernet patch cord into the jack, turn on your computer, and launch your internet browser (Internet Explorer for many of you) and follow the instructions on the blue card.

 

If you have any problems, IT Services will have staff in the dorms for the first few days who will be able to assist you with this process. If you can't find an IT Services Tech, call the Helpdesk at x-7676 or 610-921-7676.

 

Help?

If you do not see the answer to your question, you may click on the "Student Technology Services Guide". The answer to your question will likely be in that guide. If you can't find the answer, you are welcome to contact the IT Services Helpdesk at 610-921-7676 or X-7676, if you are on the campus using one of the college extensions.  

 

 
 

 

     
 

 

 
 

 

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Last updated on 06/30/2008

 

 

 


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